Real Estate AI Solutions: Service, Mobility, and Data Intelligence
Conversational AI that resolves customer queries 24/7, secure access for agents on the go, and SynkVault to organize unstructured data via ontology for instant reporting and natural-language interrogation.
Conversational AI for Customer Service
Deploy conversational AI to handle inquiries, qualify leads, schedule viewings, and deliver property information across web, mobile, email, and messaging channels. Integrate with CRMs, calendars, listings, and knowledge bases to provide accurate, context-aware responses and seamless escalation to human agents.
Multichannel communication
Chat, voice, and messaging with unified intent models across all customer touchpoints.
Lead qualification & scheduling
Automated lead qualification, appointment scheduling, and smart follow-up workflows.
Knowledge retrieval
Access to listings, documents, policies, and local amenities with accurate responses.
Human handoff
Secure handoff to human agents with full transcript and context retention.
Secure Omnichannel Access for Agents
Provide agents with secure, role-aware access to listings, documents, appointments, and customer insights from any device. Enable tasks like on-the-go updates, e-sign capture, and inventory adjustments with granular permissions and audit trails.
Single sign-on & security
Device posture checks, conditional access policies, and secure authentication.
Mobile-optimized dashboards
Prospects, properties, and tasks accessible from any device with offline support.
Secure media handling
Photos, videos, and virtual tours with proper encryption and access controls.
Integrated workflows
Navigation for routes, check-ins, and open-house workflows with conflict-aware sync.
SynkVault Ontology for Unstructured Data
Unify unstructured data—contracts, emails, images, floorplans, inspection notes—under a domain ontology that connects people, properties, assets, and activities. Enable natural-language data interrogation that composes precise queries over the ontology without manual SQL or rigid templates.
Ontology-backed indexing
Entity linking across folders, drives, and inboxes with automated classification.
Automated enrichment
OCR, classification, and PII redaction for compliance and data quality.
Natural-language Q&A
Translate intent into precise graph and search queries without technical knowledge.
Versioning & lineage
Evidence trails for audits and disclosures with complete data lifecycle controls.
Key Outcomes
Faster lead-to-viewing conversion
Instant conversational triage and scheduling reduces time to first showing.
Higher agent productivity
Secure access to data, tasks, and documents on any device with offline resilience.
Sharper decision-making
Unified, queryable unstructured data powered by ontology for better insights.
Lower operational risk
Centralized permissions, audit trails, and data lifecycle controls reduce compliance risk.
Priority Use Cases
Residential sales
Lead capture, qualification, tour scheduling, offer FAQs, and post-viewing follow-up.
Property management
Tenant support, maintenance triage, lease renewal workflows, and payment reminders.
Commercial leasing
Space availability, quoting, document assembly, and stakeholder Q&A.
Investment analytics
Portfolio document intelligence, rent-roll alignment, and asset-level insights.
Security and Governance
End-to-end encryption, RBAC/ABAC, and secrets isolation for integrations ensure data protection across all touchpoints.
Data minimization, retention policies, and defensible deletion maintain compliance while reducing storage costs and risk.
Comprehensive logging, immutable audit trails, and SOC-ready evidence exports provide transparency and regulatory compliance.
What this means
- PII detection and masking for shared datasets and external collaboration
- Granular access controls with role-based permissions and device posture checks
- Immutable audit trails for regulatory compliance and internal governance
- SynkVault for centralized secrets, consent logging, and retention policies
See a live demo
See a live demo of conversational AI, secure agent access, and SynkVault's ontology-driven data intelligence in action. Speak with solutions engineering for a tailored architecture and delivery plan.